Privacy Policy for I Have A Lock

Effective Date: March 2026

At I Have A Lock (ihavealock.co.uk), accessible from Bamber Bridge, Preston, we prioritize your privacy. This policy explains what personal data we collect, how we use it, and how we protect your rights under UK GDPR and the Data Protection Act 2018.

1. Who We Are

  • Business Name: I Have A Lock

  • Location: Bamber Bridge, Preston, United Kingdom

  • Website: https://ihavealock.co.uk

  • Contact Email: ih********@***il.com

  • Phone: 07868 080887

2. Information We Collect and How We Use It

We only collect personal information necessary to deliver emergency locksmith services and maintain site performance.

A. Customer Service & Job Notifications

When you contact us via phone or email to request a quote or book a locksmith, we collect your details.

  • Data Collected: Name, phone number, email address, and service address in Bamber Bridge or surrounding areas.

  • Purpose: To fulfill service requests, provide quotes, and send email or SMS notifications regarding your booking.

  • Legal Basis: Performance of a contract and legitimate interest.

B. Google Analytics

We use Google Analytics to understand site traffic and user interaction.

  • Data Collected: Anonymized IP addresses, device type, operating system, browser details, referring URLs, and pages visited.

  • Purpose: To monitor traffic trends, optimize site navigation, and ensure site performance.

  • Legal Basis: Legitimate interest. Google Analytics utilizes standard cookies to gather this log information.

3. Cookies Policy

Our website uses standard cookies to enable Google Analytics tracking. Cookies are small text files stored on your browser.

You can configure your browser settings to reject or delete cookies at any time. Declining cookies will not disrupt your ability to browse the website or call us directly for emergency locksmith work.

4. Third-Party Data Sharing

We do not sell, rent, or trade your personal data to third parties. We only share information with trusted third-party service providers required to operate our business infrastructure:

  • Google LLC: For website analytics processing (Google Analytics).

  • Email & Hosting Providers: To securely process incoming service requests and outgoing email notifications.

All third-party providers are required to handle your data securely and in compliance with UK data protection laws.

5. Data Security and Retention

We maintain administrative and technical security measures to safeguard your personal information against unauthorized access, loss, or alteration.

We retain customer job records only as long as necessary to complete the service, manage ongoing billing records, and satisfy legal accounting requirements.

6. Your Rights Under UK GDPR

As a UK resident, you hold the following rights regarding your personal data:

  • Right of Access: Request a copy of the personal information we hold about you.

  • Right to Rectification: Request corrections to any incomplete or inaccurate data.

  • Right to Erasure: Request the deletion of your personal data where no legal override exists.

  • Right to Restrict Processing: Request that we restrict or pause processing your data.

To exercise any of these rights, send an email request directly to ih********@***il.com.

7. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Any revisions will be published on this page with an updated effective date.

Bottom line: Paste this into Divi or the standard Gutenberg editor on ihavealock.co.uk, link it in the footer, and the compliance box is checked permanently.

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